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Level up your
customer service.

GriffinDesk is the modern support platform designed to give your agents and your customers the best experience.

People working on computers

What is GriffinDesk?

A support system your agents will love.

Helpdesk software is a fundamental part of many businesses, so we worked with support engineers to design a platform that enables them to deliver the best support experience to your customers.

  • Support from anywhere

    Engage with your customers from desktop, mobile and your email inbox to enable you to support your customers in every situation, no matter where you are.

  • Beautiful & simple UI

    Griffindesk was designed from the ground up to provide a beautiful, but functional UI that is easy for your support agents to get started with.

  • Surprisingly affordable

    Our platform is competitively priced to deliver a more cost-effective solution. Our prices enable companies of any size to deliver great support.

  • Exceptional training & support

    We offer free training and certification for your agents, as well as a support team here to help if you ever encounter any issues or have questions.

Why choose GriffinDesk?

Improve customer satisfaction with a fast and simple support experience.

When your customers need help, Griffindesk presents them with a beautiful custom-branded portal that makes it straightforward to submit new tickets. And when the ticket comes in, our contextual information panel gives your agents the information they need to deliver an exceptional service.

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Pricing

Plans to fit businesses of all sizes.

Other helpdesk software costs too much. That's one of the reasons why we made GriffinDesk. So, we've designed an affordable pricing structure allowing you to deliver great support for less.

STARTER

Free

Up to 2 users

Unlimited contacts

Customer portal

Get started

We believe that everyone should be able to deliver great support.

POPULAR

PRO

$5 /mo

Custom domain

Whitelabel branding

Email & customer portal

Knowledgebase

Get started

Price includes VAT charged at the UK rate of 20%.

BUSINESS

$10 /mo

SLA Management

Team status tracking

CSAT surveys

Performance reports

Time tracking

Get started

Price includes VAT charged at the UK rate of 20%.

ENTERPRISE

$15 /mo

Advanced analytics

Custom roles

Custom datacenter location

IP whitelisting

Full database access

Get started

Price includes VAT charged at the UK rate of 20%.

Testimonials

Make your customer support a success story.

GriffinDesk is made to impress. Check out what some of our customers have to say about our platform.

testimonial

The UI is really clean and easy to use, our support agents got on really well with the product straight away. I'm impressed with how our helpdesk looks, both on the customer portal and agent dashboard.

JAMES CAULDEN

Service Desk Manager

testimonial

As a small business, I chose GriffinDesk because of it's pricing, and have been super impressed with the support portal. It feels much better to use than other products I've tried, would totally recommend.

KEVIN LAWSON

Managing Director

testimonial

GriffinDesk is a pretty cool piece of software, we've found it something we got on well with straight away. I'm looking forward to continuing to use it in future to run support ops for my company.

PETER LETHAM

CTO

Ready to dive in?
Start your free trial today.